0 - 14 days
1) Return for exchange
Installed: If you have installed it, then return for exchange is not supported for we could not sell it as brand new anymore.
Not installed: Customers need to send the product back as requested, and pay the price difference of other new version product. We’re not responsible for the return & resend shipping fee.
2) Return for refund
Installed: If you have installed it, then return for refund is not supported.
Not installed: Customers only unpack the outer packaging of the products without installing them. We’ll charge 20% depreciation expense for we can no longer sell the devices as brand new products. Customers need to send the product back as requested. We will arrange a refund to you after deducting the original shipping charges and the depreciation expense.
Kind reminder: Products must be returned in their original condition. We reserve the right to refuse the returned items if you have opened and installed them or they are not in a resalable condition when returned.